Get Help for Booking Changes, Refunds, and Special Assistance
Booking Changes and Refunds
If your travel plans have been disrupted, you can use the provided form to request assistance with booking changes and refunds.
Mandatory Service for Minors Traveling Alone
For minors between 5 and under 12 years old traveling alone or without an accompanying adult, the UMNR Service is mandatory on flights operated by SIA (Singapore Airlines).
Special Assistance
Whether you need to resolve an issue, arrange for special assistance, or ask a question, you can use the support form provided. Expect a response within four working days of submitting your request.
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